DEFINITIONS

'Agreement':

Means the entire arrangement between parties, including these Terms, project proposals, subscriptions, and any supplementary documents.

'Services':

Means the work we provide as specified in your proposal or selected plan.

'Deliverables':

Means the work products we create and deliver to you.

'Client Content':

Means any materials you provide to us for use in the Services.

NATURE OF THE AGREEMENT

This agreement was concluded because the Client does not have the necessary knowledge and skills for proper execution of the Assignment. The Contractor will carry out the assignment described in the proposal, using their knowledge and skills. This agreement is an agreement of assignment within the meaning of article 7:400 BW et seq.

CLIENT RESPONSIBILITIES

You agree to provide necessary information in a timely manner, review our work promptly, ensure you have proper rights to use any content you provide, and use our deliverables in accordance with these Terms.

PAYMENT TERMS

All prices are exclusive of applicable taxes unless otherwise specified. Payment is due within 14 days of invoice date unless otherwise agreed. Late payments may result in suspension of services and interest charges of 5% per month.

INTELLECTUAL PROPERTY

We retain ownership of all original work created during our services. Upon full payment, you receive a license to use the deliverables for your business purposes. We reserve the right to display your project in our portfolio.

CONFIDENTIALITY

Both parties agree to maintain confidentiality of non-public information shared during our engagement. This obligation continues after termination of our Agreement.

LIABILITY

Our liability is limited to the amount you paid for the specific services, packages and/or subscriptions. We are not liable for indirect, consequential, or incidental damages, including lost profits or business opportunities.

CHANGES TO TERMS

Klair Agency reserves the right to modify these Terms. Any changes will be communicated to you via email at least one month in advance, and the updated terms will be published on our website. The revised Terms become effective on the date specified. If you do not agree to the modifications, you have the right to terminate the Agreement in writing within seven business days of notification.

FORCE MAJEURE

Neither party shall be liable for failure to perform obligations under this Agreement due to events beyond their reasonable control. These include but are not limited to natural disasters, war, strikes, pandemics, government actions, or infrastructure failures. In such cases, parties are temporarily exempt from their obligations and services may be suspended. Work completed and expenses incurred prior to the force majeure event shall be paid immediately.

RIGHT TO CREDIT

Klair Agency reserves the right to publish completed projects in our portfolio and reference our work as the agency, provided this does not compromise confidentiality. If we have developed a website for you, we reserve the right to include a 'Designed by Klair Agency' credit in the footer.

ONGOING SERVICES AND RENEWAL

Our ongoing services are provided monthly or annually according to the subscription period agreed between parties. Monthly subscriptions automatically renew at the end of each month and can be canceled by the client at any time during that month. Annual subscriptions automatically renew every 12 months. If termination of annual subscriptions is desired, written notice must be provided at least 2 months before the renewal date.

TERMINATION

Either party may terminate recurring services with appropriate notice of 1 month. One-time projects may be terminated with payment for work completed. We may suspend services if payment is overdue by more than 30 days.

GOVERNING LAW

These Terms are governed by the laws of the Netherlands. Any disputes will be resolved in the courts of the Netherlands. If any provision is found invalid, the remaining provisions remain in effect.